How do I transfer funds between Altruist accounts?

Client Transfers of Funds Overview

Clients are able to create scheduled and recurring deposits and withdrawals through their Altruist client portal. Please ensure the necessary settled cash is available for distribution.

Transfer Timing and Insufficient Funds

·       Timing -There are no limits to how many transfers can be scheduled on an account. If the transfer request is submitted after the cutoff times or scheduled for a non-business day, the transfer will be submitted on the next business day.

·       Withdrawals cutoff time: 2:30pm ET

·       Deposits cutoff time: 7:00pm ET

·       Insufficient Funds - If there is not enough settled cash available or the bank account is removed, the schedule will be canceled. Some IRA contribution reasons (such as Rollover - 60 day) and IRA distribution reasons (such as Excess Contributions) are not eligible for recurring schedules.

Set Up A Transfer

ACH transfers can be scheduled via linked bank accounts for a one-time future date or set up to occur weekly, every 2 weeks, monthly or quarterly.

1. In the client portal, select "Add Funds." which can be found on the top right of the screen.
2. The "Deposit" information drawer will open on the right. 
3. Select "Deposit" or "Withdrawal."
4. Select the correct "Transfer to" and "Transfer from" information.  
5. Select the "Frequency."
6. Enter the "Start date" and "End date."
7. Enter the "Amount." 
8. Select "Next."  then you can confirm your transfer.

View Upcoming Transfers

View upcoming transfers under "Activity" > "Scheduled." 

Cancel a Transfer

1. Clients select "Activity" > "Scheduled."
2. Select “View” next to the applicable transfer. 
3. The account management drawer will open up and you can select “Cancel.”
4. Clients will receive an email notification confirming the transfer is canceled.

If you need help, please reach out to support@slpwealth.com